Course curriculum

    1. How to use this course

    1. Lesson 1: Understanding Customer Service

    2. Company Introduction

    3. Roofing Anatomy

    4. Roofing Components

    5. Work we will do

    1. Lesson 2: Importance of CSR

    2. Roof Link Intro

    3. How to schedule an inspection

    4. Hatch

    5. Roofr

    6. RingCentral

    7. Managing Widgets & Lead Statuses

    8. Lead Not Booked

    1. CSR - Inbound Protocal & Script

    1. CSR - Outbound Protocal & Script

    2. *Unbooked Appoinments*

About this course

  • Free
  • 17 lessons
  • 2 hours of video content

Discover your potential, starting today

Enroll today